Membership

When do I officially become a member?

You can enjoy all the benefits of membership as soon as you submit your membership application at our museum ticket office. If you apply online, you will receive your membership documents by mail within a few days.

Who gets free admission with a school/kindergarten membership?

One school class or kindergarten group with accompanying adults gets free admission. Teachers and educators can also use the membership card to prepare for their museum visit.

Can I sign up for membership during the current year?

You are free to choose when your membership begins.

How long does a membership with the Senckenberg Society for Nature Research last?

As long as you like. The cancellation period is three months before the end of the year.

Who gets free admission to the Senckenberg Nature Museums with a family membership?

With a family membership, 2 adults and children under the age of 18 enjoy free admission.

Is it possible to start enjoying the benefits of membership immediately?

Simply hand in your completed membership application at our museum ticket office – you will then have free admission from that point on.

When do I officially become a member?

You can enjoy all the benefits of membership as soon as you submit your membership application at our museum ticket office. If you apply online, you will receive your membership documents by mail within a few days.

Who gets free admission with a school/kindergarten membership?

One school class or kindergarten group with accompanying adults gets free admission. Teachers and educators can also use the membership card to prepare for their museum visit.

Can I sign up for membership during the current year?

You are free to choose when your membership begins.

How long does a membership with the Senckenberg Society for Nature Research last?

As long as you like. The cancellation period is three months before the end of the year.

Who gets free admission to the Senckenberg Nature Museums with a family membership?

With a family membership, 2 adults and children under the age of 18 enjoy free admission.

Is it possible to start enjoying the benefits of membership immediately?

Simply hand in your completed membership application at our museum ticket office – you will then have free admission from that point on.

I have lost my membership card. How can I get a new one?

You can request a new card free of charge once per year by calling or emailing Member Services. Your old card will be blocked and your new card will be sent to you by mail.

Will I still get free admission if I forget my card?

In general, you need your original membership card to enter the museum. If you have forgotten it, please report to the ticket office.

How and when do I receive my annual membership card?

Senckenberg Nature Research Society membership cards are always sent to all members by mail in January. If there is a delay in shipping, the old card remains valid until the new one is delivered.

I have lost my membership card. How can I get a new one?

You can request a new card free of charge once per year by calling or emailing Member Services. Your old card will be blocked and your new card will be sent to you by mail.

Will I still get free admission if I forget my card?

In general, you need your original membership card to enter the museum. If you have forgotten it, please report to the ticket office.

How and when do I receive my annual membership card?

Senckenberg Nature Research Society membership cards are always sent to all members by mail in January. If there is a delay in shipping, the old card remains valid until the new one is delivered.

Will I receive a donation receipt for my membership fee?

Senckenberg complies with the simplified administrative practices of the tax authorities, i.e., donation receipts are only issued for donations of €301 or more. For amounts up to €300, a deposit slip or booking confirmation from your bank (e.g., bank statement) is sufficient to claim the membership fee as a special expense for tax purposes (Section 50 (4) sentence 1 no. 2 EStDV).

To which bank account do I transfer my membership fees?

You will find the SGN’s bank details on your annual membership fee receipt:

IBAN DE08 5005 0201 0200 2870 52

SWIFT HELADEF1822

Frankfurter Sparkasse

What should I enter as the purpose of payment when transferring my membership fee?

Please always enter your membership number when making transfers.

How can I pay my membership fee?

Payment is possible by invoice or by direct debit with a SEPA mandate.

How can I give Senckenberg a SEPA mandate for my membership fee?

You can do this in the closed member area under “Edit my data.” Alternatively, you are welcome to call us and we will send you a form by mail or email.

Can I claim the membership fees for the SGN as a tax deduction?

Yes. For amounts up to €300, a deposit slip or booking confirmation from your bank (e.g., bank statement) is sufficient to claim the membership fee as a special expense for tax purposes.

Will I receive a donation receipt for my membership fee?

Senckenberg complies with the simplified administrative practices of the tax authorities, i.e., donation receipts are only issued for donations of €301 or more. For amounts up to €300, a deposit slip or booking confirmation from your bank (e.g., bank statement) is sufficient to claim the membership fee as a special expense for tax purposes (Section 50 (4) sentence 1 no. 2 EStDV).

To which bank account do I transfer my membership fees?

You will find the SGN’s bank details on your annual membership fee receipt:

IBAN DE08 5005 0201 0200 2870 52

SWIFT HELADEF1822

Frankfurter Sparkasse

What should I enter as the purpose of payment when transferring my membership fee?

Please always enter your membership number when making transfers.

How can I pay my membership fee?

Payment is possible by invoice or by direct debit with a SEPA mandate.

How can I give Senckenberg a SEPA mandate for my membership fee?

You can do this in the closed member area under “Edit my data.” Alternatively, you are welcome to call us and we will send you a form by mail or email.

Can I claim the membership fees for the SGN as a tax deduction?

Yes. For amounts up to €300, a deposit slip or booking confirmation from your bank (e.g., bank statement) is sufficient to claim the membership fee as a special expense for tax purposes.

How will I be kept up to date on member activities?

We will keep you informed with our monthly member newsletter, which you can sign up for in the exclusive member area.

May I forward the newsletter?

You are welcome to forward our member newsletter to other Senckenberg fans—we look forward to welcoming new members.

How will I be kept up to date on member activities?

We will keep you informed with our monthly member newsletter, which you can sign up for in the exclusive member area.

May I forward the newsletter?

You are welcome to forward our member newsletter to other Senckenberg fans—we look forward to welcoming new members.

As a member, do I have to purchase an admission ticket?

At the Senckenberg Natural History Museum in Frankfurt, you can go directly to the entrance, where your membership card will be scanned. At the Senckenberg Museum of Natural History in Görlitz and at the Senckenberg Natural History Collections in the Japanese Palace in Dresden, you will receive an admission ticket at the ticket office.

As a member, do I have to pay admission for special exhibitions?

Members generally receive free admission.

What needs to be considered when school classes and daycare groups visit the museum?

An accompanying person must present the original membership card of the institution at the museum ticket office and report the number of participating school or daycare children.

How do I book a guided tour?

If you would like to book a guided tour, please contact our Education and Outreach department. You will find the contact details on the respective museum pages for Frankfurt, Görlitz, and Dresden under “Educational Programs.”

As a member, do I have to purchase an admission ticket?

At the Senckenberg Natural History Museum in Frankfurt, you can go directly to the entrance, where your membership card will be scanned. At the Senckenberg Museum of Natural History in Görlitz and at the Senckenberg Natural History Collections in the Japanese Palace in Dresden, you will receive an admission ticket at the ticket office.

As a member, do I have to pay admission for special exhibitions?

Members generally receive free admission.

What needs to be considered when school classes and daycare groups visit the museum?

An accompanying person must present the original membership card of the institution at the museum ticket office and report the number of participating school or daycare children.

How do I book a guided tour?

If you would like to book a guided tour, please contact our Education and Outreach department. You will find the contact details on the respective museum pages for Frankfurt, Görlitz, and Dresden under “Educational Programs.”

Where can I find the statutes of the Senckenberg Society for Nature Research?

You can download them here.

Where can I find an overview of Senckenberg fan merchandise that is offered as a welcome gift for families and individuals?

Click here!

How can I cancel my membership?

According to the statutes of the Senckenberg Society for Nature Research, the cancellation period is three months before the end of the year, i.e., cancellation is possible until September 30 of each year.

Cancellation must be submitted in writing to the membership department, either by post or email. Important: You will receive confirmation of cancellation within a few days. If you do not receive confirmation, please contact the membership department, as your letter may not have arrived.

Where can I find the statutes of the Senckenberg Society for Nature Research?

You can download them here.

Where can I find an overview of Senckenberg fan merchandise that is offered as a welcome gift for families and individuals?

Click here!

How can I cancel my membership?

According to the statutes of the Senckenberg Society for Nature Research, the cancellation period is three months before the end of the year, i.e., cancellation is possible until September 30 of each year.

Cancellation must be submitted in writing to the membership department, either by post or email. Important: You will receive confirmation of cancellation within a few days. If you do not receive confirmation, please contact the membership department, as your letter may not have arrived.